We are very grateful for your feedback and very happy to know that your mum is settling in and enjoying the superb facilities at Greenview Hall. We are also very delighted to read your comments about our team and the carers that have gone above and beyond to provide the best possible care for your mum. You’d be pleased to know that we have taken your feedback on board and changes have been made to accommodate more activities in the weekend. We also have a minibus that takes residents to the local attractions in the area – if your mum wishes to go a nearby park or do some shopping at her favourite local shop, just let us know and we will include it in our monthly residents’ meeting. Taking into account each resident’s needs and abilities, we are sure that your mum will have something to look forward to daily.