Many thanks for taking the time to review our home. All feedback is welcomed and allows us to continually develop our service.<br>Having spoken with the management team I understand that several meetings were held of which you found the resolutions unacceptable.<br>Alexandra Court was last inspected by CQC in April 2022 whereupon our rating was given as an overall “Good” across all categories , Safe ,Effective , Caring , Responsive and Well Led. It was reinspected in July 2023 where CQC stated “ We have not found evidence that we need to re-assess at this stage “<br>We are disappointed that your experience at Alexandra Court was a negative one but are happy that your Grandma is now settled in her new home.