Thank you so much for taking the time to share your positive experience with us. We are delighted to hear that your mum has been with us for about three months and that you find our home to be a lovely place.
It's heartening to know that you perceive our care home as more like a hotel, as we strive to create an environment that feels comfortable and welcoming. We believe that a homely and inviting atmosphere contributes significantly to the well-being of our residents.
We are grateful for your kind words about our team. Our team is dedicated to providing friendly and genuine care to all our residents, and it brings us joy to know that your mum is experiencing that firsthand.