Thank you for your comment. We are glad to hear Mum is well looked after and that she/you likes the care home.
As you can appreciate, we do not comment on individual staffing matters - these are confidential. However, please be assured that the proprietors do visit weekly, are in touch daily, and are exceptionally hands-on at Lime Tree House and indeed to all the homes in Southcare Homes Group. The Group Manager is based predominantly here at Lime Tree also, offering further support to the amazing team. We are happy to discuss this further if you would like.
Kind regards