Thank you for your lovely feedback, it really does make a difference to myself and the team to see that our hard work and dedication to providing a high-quality service is seen in such a positive light. We value every resident and not only care for them but also their family members. This is a culture which is led by our values which underpin everything we do here at Harwood Court. We look forward to continuing caring for your father and supporting you all in any way we can.