Thank you for taking the time to share your thoughtful and positive review of our care home. We appreciate your kind words and are pleased to hear about your overall positive impression over the past year.
It's good to know that you have found our home to be warm, friendly, and caring. Our dedicated staff strives to provide a high standard of care, even in challenging circumstances, and we are grateful for your understanding regarding the nationwide staffing issues.
We're delighted that the St Mary's Riverside team's responsiveness, cleanliness, and professionalism have contributed to a positive experience for your loved one. Your feedback regarding the room setup is valuable, and we appreciate your insight. Please rest assured that we are committed to making any necessary/possible adjustments to ensure the comfort and happiness of your loved one. If you ever wish to discuss this further or have any other concerns, please feel free to reach out to our Home Manager.