Thank you for taking the time to share your positive review. We are honoured to hear that every aspect of care given to your niece has been outstanding and that our colleagues have been pleasant, helpful, and attentive. Our goal is to make our residents feel comfortable, safe and well-cared for at all times, so hearing that your niece has settled in and feels at home is a wonderful validation of our efforts.<br>We sincerely appreciate your kind words about our staff going the extra mile to take care of your niece's needs and taking other residents in for short visits where appropriate. We firmly believe that fostering a sense of community and belonging is essential to providing quality care, and we take pride in creating an environment where everyone is made to feel welcome.<br>We understand how important it is for your loved one to feel happy, and it brings us immense joy to know that we have contributed to her well-being.