Thank you for your feedback on Beechcroft's improvements and staffing. We're glad to hear of the positive changes you've noticed.<br>We apologize for the issue with your father's TV aerial and will address this promptly. Additionally, your suggestion about enhancing the lounge area for a more relaxing environment is greatly appreciated, and we'll look into adjusting the TV volume to suit everyone's comfort.<br>Please feel free to reach out for any further concerns or suggestions. Ensuring a comfortable environment for our residents and their families is our priority.