Thank you so much for taking the time to share your experience with us. I am thrilled to hear that your parents have thrived during their stay at KYN BICKLEY and that their wellbeing has improved so considerably. We take great pride in providing our residents with a wide range of activities and services, including our nail and hair salon, and we are glad to hear that you appreciated them. I am also pleased to hear that you enjoyed our dining room and food and that the service during meal times was impeccable. We strive to provide a high standard of hospitality to our residents and work with a nutritionist to ensure our meals are as nourishing as possible. Most importantly, we are thrilled to hear that the care that has been given to your parents is outstanding and that you found the kindness and professionalism of our team to be amazing. We are dedicated to providing our residents with the best possible care, and the team will be delighted to hear your feedback.