Thank you for taking the time to share your experience with Richard House. We're delighted to hear that your mum was treated kindly and warmly welcomed into our care. Providing a supportive and cheerful environment is a priority for us, especially for residents who may have specific needs and challenges. It's heartening to know that our team, with their lovely sense of humour, have made a positive impact on your mum's initial days at Richard House.<br><br>We understand the importance of ensuring the well-being and happiness of our residents, especially those who may require extra support due to frailty and other health concerns. Our dedicated team is committed to providing the best possible care, and we sincerely hope that your mum continues to find comfort and happiness during her stay with us.