Thank you for taking the time to share your positive experience with Sutton in the Elms. We are thrilled to hear that your experience has been good. Our dedicated staff at Sutton are committed to caring for all of our residents' needs and it is lovely to know that they have been attentive to your mum's needs. Effective communication is vital to providing quality care and we are pleased to hear that our staff has been keeping you informed about any issues that may arise. We understand that each resident has unique needs and we are glad to hear that our team has been able to manage your mum's needs at a controllable level. We aim to ensure that all residents receive the personalised care and attention they require. We appreciate your regular visits and your support and feedback are invaluable to us as they help us maintain a high standard of care and continuously improve our services. Thank you for choosing Sutton in the Elms and we’re looking forward to your lovely visits.