Thank you for taking the time to post this review.   We’ve looked into your mum’s situation and whilst I can confirm that it’s not possible to install a cordless phone for all the residents to use, your mother has both a mobile phone and an ipad so there are a couple of options for contacting her.   Our IT department have looked into any possible internet issues at the home, and have found this to be working well so this shouldn’t affect contact between yourself and your mother.<br>Please be assured that we take great care of your mother, and working with her family locally, ensure all of her needs are met and that she is happy.