Thank you for taking your time to leave us a review, we are sad that the relationship had to end. Whilst we do everything in our power to ensure that residents needs and safety are being met, we also have to ensure that our staff are safe. Sometimes despite our best efforts, we have to recognise that there will be occasions where we have to acknowledge when a person’s needs change and they can no longer be safely cared for in a particular setting, despite all of our efforts and interventions. We strive to provide an outstanding quality of care and improve our resident's experience wherever possible. We wish you both all the best in the future.