Dear Reviewer,<br><br>We are disappointed to receive this review, considering all the serious allegations have been proven false, thus being closed down by the safeguarding team, and this review was subsequently posted after the verdict was made. It has been 10 months since your mum left Lane House after the professional teams (Doctor, CPN, and District Nurse) sadly had to make the decision that we could no longer meet your mum's care needs. This is always the last resort for us, but we had your mum's best interest in mind to ensure she got the best care. <br><br>Overall, we understand that you have your mum's best interest at heart. However, posting a negative and defamatory review against the home when everything was done and followed correctly is disappointing for the staff who work tirelessly to protect and care for all our residents.<br><br>We hope your mum is well and wish her all the best.<br><br>Yours Sincerely <br>Alex