Thank you so much for your heartwarming review! We're thrilled to hear that you find our team friendly and welcoming. It's wonderful that you've enjoyed sharing dinners with your friend and we truly appreciate your kind words about our team going above and beyond to assist you. Your positive feedback about Richard House being a lovely place means a lot to us.<br>We appreciate your observation about the bins and we'll certainly take that into consideration to ensure consistent cleanliness in the future. <br>We're glad to hear our lifestyle lead has made a positive impression with her kindness and knowledge. <br>Thank you for taking the time to share your experiences with us and we look forward to continuing to provide a warm and welcoming environment for both residents and visitors alike.