Thank you for taking the time to write a review for Appletree Grange and for your very kind words about our staff. It is a testament to the hard work and dedication of our team and to the quality standard that we expect within every Barchester home, your feedback will be shared with all our team members. I am sorry to hear you feel our home décor and facilities are not up to standard. Barchester has been investing in a major refurbishment programme since 2015 which goes into established homes and works with the home staff and residents to create wonderful redesigns and updates to ensure our homes reflect the high standard of service we provide. I appreciate your feedback and will certainly look at areas we can improve the environment going forward.