Thank you for taking the time to write a review for Laurel Dene. We are sorry to hear that you have been experiencing difficulties in making contact with the care home team and would like to send our apologies from the home manager. We understand your frustration and recommend speaking to the home manager so they can help with your concerns and pass on the appropriate direct telephone number for the nursing floor, which will give you access to the nurse in charge. An email address can also be supplied.