Thank you for sharing your heartfelt feedback about the staff at Kynnaird House. We are incredibly touched by your kind words and are glad to hear that our team has been wonderful in their care for your relative. Kindness, encouragement, and patience are not just qualities we value, but qualities we strive to embody in our interactions with every resident. We understand the importance of optimising pain relief and providing assistance with physiotherapy. It warms our hearts to know that our team has put in considerable effort to ensure your relative's needs are met in these aspects, supporting their overall well-being. Knowing that your mind is at ease, knowing that your loved one is being nurtured in a cheerful and safe environment, is genuinely uplifting. We believe that a positive atmosphere is essential for our residents' happiness and recovery. We're grateful for your trust in our ability to create such an environment for your relative.