Thank you for taking the time to share your thoughts on Kynnaird House. We truly appreciate your feedback and are delighted to hear about your positive experience. The team at Kynnaird House are dedicated to providing exceptional care, and it warms our hearts to know that they have been friendly and obliging. We believe in open communication, and we're glad to hear that the manager is available and easy to talk to. It is important for us to create an environment where everyone can express their concerns and needs openly. We're thrilled to know that your cousin is always clean and content. Ensuring the comfort and well-being of our residents is our top priority, and it brings us great joy to hear that we have succeeded in this regard. Thank you once again for sharing your experience with us. We appreciate your trust in Kynnaird House.