Thank you so much for your kind review of Daviot Care Home. We're thrilled to hear that you find our care home to be lovely and that you have had positive experiences with our colleagues. Our team is dedicated to providing excellent care and ensuring the well-being of all our residents. We apologise for any inconvenience caused by the phone line issues, but we're glad to hear that the communication has improved after the fix. Effective communication is crucial, and we strive to keep lines of communication open and transparent with our residents and their families. It gives us great pleasure to know that your mother-in-law is happy and content at Daviot Care Home. Thank you for entrusting us with your mother-in-law's care. We appreciate your kind words and look forward to continuing to provide a safe, supportive, and caring environment for her.