Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you for your comments regarding our staff team; we work hard to recruit the right carers and ensure they are inducted and trained to a high standard. We continually review our rotas to ensure we are consistently meeting the needs of our residents as their health needs change and provide continuity. We strive to ensure that all food served at our homes is nutritious, varied and tastes fantastic and we offer an alternative menu with lighter options catering for individual residents' dietary requirements. We operate an open-door policy and extend a warm invitation to all our residents and families to discuss any concerns they may have. Thank you for supporting our home.