Thank you for your review. We value all feedback as this helps us to improve our service where required and take on board any lessons learnt. Please be assured that staffing levels are continuously reviewed to ensure they are appropriate for the dependencies and needs of our residents. Medications are prescribed by the GP to be time specific, which unfortunately can sometimes lead to unsocial times early in the morning. We pride ourselves in offering personalised care, so if someone remains in bed in the morning, we will not wake them up; however, our call bell system does allow residents to make requests at any time. It was a pleasure to care for you, and we would like to add how much we appreciated your recognition of the staff, which you provided on discharge.