We are very confused as to why we have received this review. The resident in question was with us for nearly 2 years and no formal complaints were ever received from the family.<br>Anyone considering nursing care for their loved one is welcome to visit us (without notice) to see for themselves the high level of care our residents receive. Residents are free to walk around the home and are never left unsupervised. The new manager runs the home extremely well and residents are treated with dignity and respect. Social care visit us regularly, and our CQC report is available in the entrance to the home and on the website. We have a large safe garden where residents can spend time in the summer. We have a lovely activity co-ordinator and residents have lots of activities to take part in if they wish to participate. All other reviews we have received are very positive.