Thank you for your lovely review, and we are glad that the concerns noted were dealt with promptly and efficiently. The whole of the staff team will also really appreciate your feedback about the quality of our care and dining experience in a truly home-from-home environment. One of our responsibilities is also to support family members and ensure that they have peace of mind about their loved one, so it is especially pleasing to hear that we provided that to you whilst your mum was with us. We hope that we can look after her again in the future should the need arise.