Thank you for taking the time to feed back your views. While we received many compliments from our residents and their loved ones about the Christmas lunch, we are sorry to hear you weren’t happy and I believe you, the home manager and chef have been discussing this. The scheme which is being implemented through the refurbishment is a change from the historic colours in the home, but once the furnishings and artwork are in place, we are confident that the end result will be very pleasing. Please rest assured we are continuing to invest in high-quality food, because we appreciate how important the mealtime experience is for all our residents.