Thank you so much for your review, we are indeed humbled by your words. We take pride in how we exercise the personal centred care and this is showing, we hope, in everything we do, and especially when it comes to the end of life care. We are so glad that we are able to serve our residents and their families and friends and have utmost respect to all who visit or stay in our home. Reviews like yours show us we might be doing things in the right way.