Thank you for taking the time to share your feedback about your mother’s experience at Evelyn May House. <br>We are truly sorry to hear that the service we provided for your mother did not fully meet your expectations. <br>We are committed to providing the best possible care to all our residents and we are obviously disappointed that you have had a negative experience.<br>We take all reviews very seriously and will use them in our continuous improvement to the service.<br>We apologise again for any shortcomings in your mother’s experience.