Hi,
Thank you very much for your feedback, it's important to us that all service users' and families' feedback are obtained as it allows us to improve where needed and it's also good to know when we are getting it right.
I am sorry you feel we are overpriced, we have been running for seventeen years and only ever uplifted our rates once. Our prices are in comparison with other services similar to ours within this area.
Thanks once again.