Dear Terry,<br>Thank you very much for taking the time to leave us feedback about your experience.<br>At The Potteries Care Home, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. It was regretful that your mum didn't see the completed renovations either. You are very welcome to visit the newly refurbished cafe anytime. It would be lovely to see the family again.<br>Many thanks, <br>The Potteries team.