Many thanks for taking the time to give us your valuable feedback, and we are delighted you were happy with our service. If you get the time, I would appreciate some suggestions on how we could achieve a 5-star rating in all domains from your experience and opinions. Currently, we are completing a bedroom refurbishment as part of our continuous improvement programme, and we take on board all feedback when planning these projects to meet the needs and expectations of residents and their families.<br>Thank you again.