We are deeply grateful for your kind words and for entrusting us with the care of your mother during her end-of-life journey. It warms our hearts to hear that she felt so well cared for by our staff and that she enjoyed meaningful interactions with them. Providing compassionate care and creating a supportive environment for our residents and their families is at the core of what we do, and we are honoured to have had the opportunity to make a positive difference in your mother's life. Your feedback means the world to us, and we will continue to strive to provide the highest quality of care for all our residents. If there is anything more we can do for you or your family, please do not hesitate to reach out.