Thank you for taking the time to share your experience at Kyn Bickley. We are delighted to hear that your mother's stay with us was a positive one and that she made a good recovery with the help of our attentive and encouraging care team, physio and nursing input.
We are also pleased to know that our life enrichment and wellbeing programme, weekly hair and nail appointments, and dining experience in The Great Room contributed to boosting your mother's morale. We take great pride in providing a warm and welcoming environment that feels like home, and we are happy to hear that visiting family and friends were made to feel very welcome.
At Kyn Bickley, we are committed to providing the best care possible, and we are constantly seeking feedback from our residents and their families. We appreciate your kind words and will continue to work hard to maintain the high standards we are known for.
Thank you again for choosing our home, and we wish you and your family all the best.