Hi Gillian, we hope you are all well; thank you so very much for such a lovely review; it is appreciated by us all. We are very proud of our staff team and our "Howard Lodge family". We are only able to provide the care we do to all our residents with the support and understanding of our resident's families and well as a great staff team. It is an honour and a pleasure to be part of Mum and Dad's life and to know you too. <br>Thank you so very much.