Thank you so much for your lovely review. I am delighted your mum has settled in so well and that you also feel supported by our team. It is indeed important for all of us to work together to ensure residents live meaningful and fulfilled lives and families feel welcome at all times. I am so glad you feel you can approach anyone and that your feedback is listened to, this is certainly something we strive to achieve. Thank you once again for your very kind words, I look forward to sharing with the whole team.