Thank you for taking the time to review The Manor House Barnard Castle, it really does mean a lot to us. We are pleased you rate our staff as being warm and welcoming to residents and visitors. Thank you for your wonderful feedback and I will pass this on to all colleagues. Our team aim to provide the highest standards of care and are selected for their personal qualities, such as kindness and compassion. We are here to help, as we understand that looking for care for a loved one is not always easy. This is a lovely review to receive and we are happy to know that your loved one enjoys living at The Manor House Barnard Castle.