Thank you so much for taking the time to share such lovely feedback about the home and team at Lashbrook. Thank you for highlighting the issue regarding crumbs and tissues found under your mum's chair; we take this comment very seriously and will look into resolving the matter. Your feedback is so important to us, and I will make sure it is relayed to the team. It is a pleasure to care for your mother, and we are so pleased you trust us to do so.