Thank you for taking the time to share your experience with us. We are deeply saddened by the loss of your mum, and we extend our heartfelt condolences to you and your family. It means a great deal to us to hear that your mum received exceptional care and comfort during her time with us. Our dedicated manager and team are committed to providing compassionate support to all our residents and their families, especially during difficult times. Your recommendation is truly appreciated, and we are honoured to have had the opportunity to care for your mum. If there is anything more we can do for you and your family, please do not hesitate to reach out.