We truly appreciate your heartfelt feedback. Transitioning a loved one into residential nursing care can be incredibly challenging, and we are grateful for the trust you have placed in us at Conewood Manor. It brings us immense joy to hear that your mum's complex needs are being fully met by our compassionate and dedicated staff. Ensuring the well-being of our residents and keeping families informed is of utmost importance to us, and we are glad to hear that you feel supported and involved in your mum's care journey. Our team works tirelessly to provide a vibrant and engaging environment for residents, and we are delighted that your mum is safe, happy, and able to enjoy the activities and entertainment provided. Thank you for acknowledging the efforts of our staff and for entrusting us with your mum's care. We are here for you every step of the way.