Thank you very much for taking the time to leave us a review and for your comments regarding the environment and the activity provision at The Orchard Care Home. I am very sorry that you sometimes find your mother is dishevelled. The home manager will share your concerns with the team to prevent it happening in the future and will also review this as part of her daily walk round. If you would like to discuss the matter further, please contact the home manager who would welcome the opportunity to discuss your concerns further.