Thank you for taking the time to complete this review and for your very kind words about the team at Middleton Oaks and the others involved with your father's care at Middleton Hall. I am pleased that you found the facilities at Middleton Hall of a high standard and that the care delivered from all departments reflects the quality that we aim to achieve for all residents. I will pass on your comments to the different teams, as well as share them with the senior management team.