Thank you so much for taking the time to leave a review of our wonderful service; it is feedback from all stakeholders that enables us to shape the service with all these views in mind. I am very pleased to hear about your positive experience at Lancaster Court, and for your amazing feedback, I will ensure this is shared with the team without delay. Should there be any further feedback, please remember my door is always open, and I would love to meet with you for a cuppa and a chat to make sure you and your loved one are getting the best possible care and service.