Thank you for leaving your review – we are pleased to hear you are happy with the care you have observed by our daytime care team. We are surprised and disappointed with your comments about the team supporting residents during the night. Every member of our team puts residents at the heart of their care, and always act with residents’ well-being in mind. If you would like us to investigate your concerns, please can you to provide further details using the form on the following web page.
https://www.careuk.com/company/contact/feedback
This will ensure it reaches the correct team.