Thank you immensely for sharing your heartfelt feedback. We understand how difficult it can be to make decisions regarding a loved one's care, especially in the face of progressive conditions like Alzheimer's. Your trust in us means the world, and we're truly honoured to be entrusted with your father's care. We're overjoyed to hear that you've found our staff to be welcoming, friendly, and respectful. Ensuring a warm and compassionate environment for our residents is at the core of what we do, and it's wonderful to know that your father feels at ease and comfortable with us. Comparing our facility to a hotel is high praise indeed, and we're dedicated to maintaining the standards that make our residents feel that way. Your recommendation means everything to us, and we pledge to continue providing the highest quality of care to all our residents. Please don't hesitate to reach out if there's anything more we can do to support you and your father. We're here for you every step of the way.