Thank you for taking the time to share your feedback about The Hollies. We appreciate your honesty and take all comments seriously as we continuously strive to enhance our services.
We are glad to hear your positive remarks about our carers; however, we are concerned to learn about the challenges you've raised. Providing quality care is our top priority, and your insights are invaluable in helping us improve.
We would appreciate the opportunity to be able to discuss these matters with you in more detail. If you are open to it, please feel free to contact us directly on 01184 438 887.
Thank you again for bringing these concerns to our attention. We look forward to the opportunity to address them and make the necessary adjustments.