Thank you so much for taking the time to share your thoughts about the care your mother received at Holly House. We are truly heartened to hear of your satisfaction with the level of care, and attention she was afforded by our staff. Ensuring the safety, well-being, and comfort of our residents is our utmost priority, and it’s wonderful to know that we were able to meet your mother's complex care needs effectively. We sincerely value your feedback regarding our peak times. Reflecting on the numerous and inclusive meetings we've had, we meticulously monitor and manage these resources with the utmost care and expertise. This rigorous approach, undertaken with family consent, ensures that all our residents, including your mother, have consistently received and continue to receive the highest standard of care. Thank you once again for your kind words and trust in us. With warm regards.