Thank you for taking the time to review Upton Grange your feedback is valuable to us. I will ensure your kind words are passed on to the team. If you wish to discuss adding some additional lighting to your mum’s room, please let me know as we would gladly accommodate this. Our activities plan is created with our residents, and we try to ensure everybody’s wishes are respected but understand when people don’t wish to participate. Once again if you would like to chat, I am happy to do so at a mutual convenient time.