Thank you for sharing your feedback on your husband's experience at Sutton in the Elms. We appreciate your kind words about our welcoming and friendly staff. Our dedicated, caring teams strive to provide compassionate care and support to all our residents. We understand the importance of meaningful interactions and are committed to continuously improving our resident engagement practices. We are sorry that you felt there was a lack of information from the management. We invite you to discuss this further with our management as we have an open-door policy, and they are always happy to assist at any time. We value your input and would like you to approach our management team anytime. Thank you for your feedback and for choosing Sutton in the Elms.