Your feedback means the world to us. We're deeply touched to hear about your experience with our team and the care provided to your mum. Treating every resident with empathy and dignity is fundamental to our values, and we're glad to know that this was reflected in your mother's experience. It's heartening to hear that our team went above and beyond to offer emotional support during such a challenging time for your family. Understanding your needs and providing the best possible support is our commitment, and we're grateful for the trust you've placed in us.