Thank you for taking the time to share your positive experience with Brook House Nursing Home. We appreciate your feedback and are delighted to hear that your mother has received quality care from our team. It's heartening to know that staff have handled the transition professionally and with compassion, providing support during what can be a challenging time. We are pleased to hear that the cleanliness and maintenance of the home meet your expectations and that ancillary services, such as hairdressing and daily activities, including outings, contribute to a well-rounded and comfortable environment for residents. Communication is crucial and we're glad to learn that our staff at Brook House excel in this aspect. It's reassuring to know that they are accessible and prompt in their responses, fostering a strong connection with the families involved. Thank you for recommending Brook House Nursing Home. We wish you continued satisfaction with the care at Brook House.