Thank you for such a lovely review. It’s wonderful to hear that your experience was one of warmth and kindness. We always go the extra mile to make sure that everyone is made to feel welcome and I am pleased to see our efforts were appreciated by you all. We are very proud of the service we offer and the team will be bursting with pride when they read your kind words. Mum was with us for a short time, but during that time she made a lasting impact on us which we shall be forever grateful for.